Had our Dale Carnegie customer service Training course yesterday. It was my day off so it kinda sucked for me to be at work for 8 long hours. boo. But you know what? It sure went well! I expected it to be a boring class but it wasn't. My class consisted of all associates from different parts of the store as well as the management, they were all there. It was very nice to interact
I did admire the trainers, they sure were passionate talking 8 hours almost everyday with every group. It was a fun class, more on group talks, more on interactions than just listening to the trainer up front. and they would rotate us with different people every now and then. It was funny coz we had to give out scenarios based from what we've learned and we have to apply the best example on what we had to do to correct it. I had to speak twice coz I got voted for team captain, I tried not to be a trouble maker (lol). It was nice working with the superiors at work, at least that way the management and their employees can exchange what really goes on from both parties.
It's my day off today, that means, cleaning the house and laundry for me. bummer.
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